Privacy Policy

1. Introduction

This Privacy Policy describes how CourtConnect ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our platform, including our website, mobile applications, and related services (the "Platform").

We are committed to protecting your privacy and handling your personal information in accordance with applicable laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

• Provide and operate the Platform
• Create and manage user accounts and profiles
• Facilitate club creation, membership, and interactions
• Enable social features, including player discovery and club affiliation
• Improve and personalise user experience
• Monitor usage and improve functionality
• Communicate with you about updates, features, or support
• Detect, prevent, and address misuse or fraudulent activity

4. User-Generated Content and Public Information

Certain information you provide may be visible to other users, including your profile information, club affiliations, statistics and activity, and content you choose to share.

You are responsible for the information you choose to make public on the Platform.

5. Disclosure of Information

We may disclose your information:

• To service providers who assist in operating the Platform (e.g. hosting, analytics)
• To comply with legal obligations or law enforcement requests
• To protect our rights, users, or the integrity of the Platform
• In connection with a business transfer (e.g. merger, acquisition)

We do not sell your personal information.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be stored or processed outside of Australia (e.g. via cloud providers such as Firebase/Google Cloud). By using the Platform, you consent to the transfer of your information to countries that may have different data protection laws.

8. Your Rights

Subject to applicable laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your account and associated data
• Withdraw consent where applicable

To exercise these rights, contact us at: teamcourtconnect@gmail.com

9. Retention of Data

We retain personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

10. Children's Privacy

The Platform is not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to remove that information.

11. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve user experience
• Analyse usage
• Maintain session information

You can control cookie settings through your browser.

12. Third-Party Services

The Platform may use third-party services (e.g. Firebase, analytics tools). These providers may collect and process data in accordance with their own privacy policies. We are not responsible for third-party privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting an updated version on the Platform.